Retailer FAQ

What is kanna?

Kanna (Sceletium tortuosum) is a succulent plant from South Africa with a long history of traditional use for mood and social ease. SOHI uses a standardized extract. It is not THC, not kratom, and not a synthetic.

Is it legal to sell in my state?

Kanna is sold as a botanical dietary supplement and is legal in most US states. Some states restrict specific ingredients found in certain SOHI products. Retailers are responsible for compliance in their jurisdiction. Ask your rep if you are unsure about a specific SKU.

Will it show up on a drug test?

No. SOHI products do not contain substances screened for on standard drug tests.

What's the minimum order?

One display per SKU. Gummies and Shot are 12 per display, Energy Tabs are 10. Mix SKUs freely; the minimum applies per product.

Do I get a display box?

Yes. Every display quantity ships in its counter display with header card, assembled and ready to set out.

How fast does it ship?

Displays and cases ship from Denver within 24 hours on business days. Pallets ship within 3 business days of payment.

How do master case and pallet prices work?

Automatically. Add the master case quantity to your cart and the case price applies. Same for pallets. You never have to ask for a better tier.

Can I get net terms?

New accounts pay at checkout by card or ACH. Net terms are extended to established accounts after a few clean orders.

Are the products lab tested?

Yes. Every lot is third-party tested for potency and contaminants. COAs are available on request and will be added to your account downloads.

What's the shelf life?

Gummies: 18 months from manufacture. Shot: 18 months. Energy Tabs: 24 months. Best-by dates are printed on every unit and case.

Can I sell online?

You may sell on your own website at or above MAP. Third-party marketplaces such as Amazon, eBay, and Walmart require written approval.

What if something arrives damaged?

Send photos to support@sohibrands.com within 5 business days and we'll replace or credit it on your next order.

Who do I talk to?

Sales and account questions: sales@sohibrands.com. Order and shipping support: support@sohibrands.com.